1.1.1. ‘Personal Data’ means any information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person is the one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
1.1.2. ‘Cookies’ means small text files sent to your browser and stored on your computer, telephone or any other device used by you to login to Website.
2. GENERAL PROVISIONS
3. COLLECTION OF INFORMATION AT THE TIME OF YOUR VISIT TO THE WEBSITE
3.1. Each time you visit the Website for informational purposes, i.e. do not create or do not login to your Account, we collect only information, which is transferred by your browser to our servers. Subject to our legitimate interest, this information is collected and processed only to the extent it is technically necessary in order to enable you to use our Website, in order to ensure constant system security and stability. In such cases, the following data may be collected: IP address (anonymised), login date and time, time zone differences as compared with GTM query content (specific page), login type, HTTP status code, amount of transferred data, as the case may be, website from which the query was received, information on the used browser and its version. Despite any of your actions, this procedure involves automatic collection and storage of data until the achievement of the purposes for the collection of such data (e.g. in order to ensure Website operation, data is deleted after the end of respective session, and in case of storage of data in registration files – no more than 7 days thereafter, and in cases where data is stored longer – IP address is deleted, and, as a result, there is no possibility to identify you).
4. DATA COLLECTION AND CATEGORIES OF COLLECTED DATA
4.1. When the Buyer creates an Account or logins to his/her Account at any time later, the Seller collects and stores Personal Data which identifies the Buyer. In such case, the following Personal Data may be collected and stored about you:
4.1.1. first and last name, date of birth or personal ID number, place of residence (address), telephone number, e-mail address, and any other information provided on your Account;
4.1.2. information related to the loyalty and progress of sales of the Buyer – information on the Buyer’s acquired membership set, date of registration, information related to the discounts applied to the Buyer, photo of the Buyer (only if you upload your photo voluntarily);
4.1.3. if the Buyer wishes to receive invoice for the purchased/acquired Goods, financial information for the purposes of issue and acceptance of invoices, which is submitted by you when purchasing Goods, as well as VAT number, if any;
4.1.4. information on your actions performed on the Website as the Buyer (including the history of purchase of Goods);
4.1.5. in cases where the Buyer is a legal person – the Personal Data of the representative of legal person may be processed (first and last name);
4.1.6. any other information related to your actions on the Website, including information on the login, page review statistics and data on standard login information;
5. PURPOSES OF PROCESSING, USE AND STORAGE OF DATA
5.1. The main purpose of collection and processing of your Personal Data is to ensure that operations, when performing actions on the Website and purchasing the Goods, would be smooth and without any interferences, all operations would be safe, effective and customised. You are hereby informed that the Seller has the right to use your Personal Data for the following purposes:
5.1.4. by having your separate consent or pursuant to our legitimate interest (in cases where we apply to you by e-mail and do not express your objection to the processing of your data for these purposes, and we provide you with an opportunity to express your disagreement regarding the processing of data for this purpose when submitting each proposal), for the purposes of direct marketing. To this end, we can process your first name, last name, address, telephone number, e-mail;
5.1.5. in order to ensure the access to the services offered and information provided on the Website, and, where necessary, to prevent from, detect and investigate the possibly prohibited or illegitimate actions on the Website (we process Personal Data on the basis of our legitimate interest);
5.1.6. in order to administer queries received by e-mail or through other channels, and submit the questions to them (cases where the enquiries are received not from the Buyers or are not related to the performance of our contracts). To this end, any Personal Data of persons may be processed – e-mail, name, telephone No, etc.;
6. DIRECT MARKETING
6.2. In any case, you cannot refuse to receive administrative information from the Seller related to the purchase of Goods, services provided by the Seller or Website (including the Rules), except for the cases when the Account is deleted. Furthermore, you cannot refuse the notices sent by the Seller with legal information related to the purchase of Goods and/or the use of Website.
7. DISCLOSURE OF DATA
7.1. The Seller shall have a right to disclose your Personal Data only in case of legitimate basis (e.g. when the laws, the contract concluded with you request so or we have your separate consent). Such information is disclosed pursuant to the applicable laws and rules of the Republic of Latvia.
7.2. Please note that the Seller can submit your Personal Data to the following persons (such persons of the Seller are carefully selected and checked on a regular basis):
7.2.1. partners of the Seller– third parties which are employed as service providers for the services of Third Parties by the Seller, when performing the order for the Goods or by providing other services to you. For example, to the Seller’s partners providing services of the delivery of Goods, collection of payments, other services ordered by the Buyer;
7.2.2. other third parties when you submit a respective application to present your Personal data (or third parties which you are notified on by other methods and due provision of information is agreed by using a specific service);
7.2.3. other business entities in case the Seller merges with other legal person, if the Seller acquires another legal person or the Seller is acquired by another legal person, as well as in cases of transfer of Website or property related to the Website;
7.2.4. also to the Seller’s partners acting as the Processors, supplying Website support and/or maintenance and any other services helping the Seller to develop the activities and to perform the trade in Goods and perform any other operations on Website, which process Personal Data in order to calculate the discounts applied to the Buyers; c) as well as persons authorised by the Seller and acting on behalf of the Seller and authorised sign cooperation agreements with them on behalf of the Company, according to the instructions of the Seller;
7.2.5. in cases specified by the laws and government authorities, including State Tax Inspectorate under the Ministry of Finance of the Republic of Latvia.
7.3. By creating an Account on the Website and by becoming the Buyer of the Seller you are informed and hereby agree that in order to perform contract concluded with the Seller in due manner and in view of specifics of activity performed by the Seller, the Seller shall have a right in necessary cases, like trade-in exchange actions and other similar, to disclose some Buyer’s Personal Data (like first name, last name, ID number, e-mail address and telephone number) to direct partners of the Buyer, if it is necessary for the cotract purposes and about it always the costumer will be informed before such actions. By respecting the protection of data of Buyers of the Seller, received Personal Data of Buyers are used by Seller partners only for the purposes of performance of contract with the Seller and not to use it by any other methods non-compatible with this purpose.
8. RIGHTS AND OBLIGATIONS OF BUYERS RELATED TO THE PROCESSING OF THEIR PERSONAL DATA ON THE WEBSITE
8.1. When registering as the Buyer, i.e. opening (creating) an Account on the Website, you will be asked to submit Personal Data.
8.3. Your password is the key to login to your Account. When creating the password, please use unique numbers, letters and special marks and do not disclose your password of your Account to anyone else. After logging in to your Account, you can change and update your data at any time. If you forget your login password or face any other login-related problems, please contact us by e-mail: email@example.com.
8.4. If you disclose your password or any other information related to the Account to other persons, you will be responsible for all and any actions performed by using your Account, unless it is proved otherwise. Please note that in case you login to the Website from a jointly used computer, certain information about you may also be visible to other persons who use the computer with you.
8.6. Please note that as the Data Subject you have all the rights stipulated by the applicable laws, including the following:
8.6.1. the right to withdraw your consent. If you have already given your consent regarding the processing of your Personal Data, it can be withdrawn at any time (withdrawal of consent will not cause effect to the legitimacy of the processing of Personal Data based on the consent that was performed before the withdrawal of consent);
8.6.2. right of access. You can familiarise with your Personal Data processed by the Seller. You can receive information on how it is being processed, how long your data is stored and who and in which scope receives data about you. However, you right to familiarisation can be restricted by the laws;
8.6.3. right to rectification. You can request the Seller to rectify the processed Personal Data related to you, in case it is incorrect, imprecise or incomplete;
8.6.4. right to object. In certain circumstances, you shall have a right to disagree with the processing of your Personal Data, including the cases when Personal Data is processed on the basis of the legitimate interest. You shall also have a right to object to the use of your personal information for the purposes of direct marketing (only when and if we process data for such purposes). If you wish to express your disagreement, you will be asked to submit reasons/explain, why we should not process your Personal Data as we did so far;
8.6.5. right to restriction of processing. If you think that Personal Data processed by the Seller is incorrect or you disagreed with the use of data, you can request that by using such data the Seller would restrict itself to the storage only. The use will be restricted only to the storage, until the identification of correctness of data or until verification whether legitimate interests of the Seller outweigh your interests;
8.6.6. the right to erasure of person data. If your Personal Data is processed unlawfully, you disagree with such processing of your Personal Data or there are any other grounds stipulated by the laws, you shall have a right to request to delete data by applying the restrictions stipulated by the laws;
8.6.7. right to data portability. You shall have a right to receive Personal Data related to you which you present to the Seller, in a systemised, commonly used and computer-readable format, and shall have a right to ask to send such data to another controller in accordance with the procedure established by the laws.
8.8. When submitting the application for the rights related to the processing of Personal Data, you will be asked to certify your identity (e.g. by submitting the application by post or via courier, you shall also submit a copy of the document certifying the person’s identity approved by the notary, or a copy of this document approved in accordance with the procedure established by the laws and if the application is submitted by means of electronic communication, it has to be signed with electronic signature). The Seller will reply to all your applications related to the implementation of your rights as the Data Subject no later than within 1 (one) month from the day of receipt of application, except for the exclusions indicated in the laws.
9. DATA PROTECTION
9.1. First of all, the Seller, aims at ensuring the security of data of his Visitors and/or Buyers. In order to ensure the security of transferred information and data, the Seller implements appropriate technical and organisational measures that are in compliance with the threats of security of provision of services. The Seller uses reasonable physical, electronic and procedural measures and methods to protect the available information from loss, theft or any other unlawful use, disclosure or amendment.
9.2. Any logins related to the payment for the Good made by the Buyer will, at the choice of the Buyer, be made through safe contact with a used website of Third Party.
9.3. Please note that irrespective of the use of all the aforementioned reasonable means by the Seller, the Seller cannot and will not guarantee the security of your personal information because it is submitted or collected online. Furthermore, the means realised by the Seller may not be sufficient, if you fail to observe the rules of security. First of all, the Buyer must not disclose his/her user name and password to third parties. Please note that the Website means will ask to provide e-mail address and password only at the time of login to the Account. In order to prevent unauthorised persons from using your Account, please sing out after using your Account and/or Website.
9.4. You can also reduce the risk of unauthorised use of Personal Data, if you act carefully and choose reasonable security measures, for example, will chose a complex password, use the newest antivirus software, etc.
10.1.1. for due operation of Website and improvement of your browsing experience (e.g. to support your session after login, etc.);
10.1.2. for advertising and direct marketing;
10.1.3. for collection of statistical Website data and improvement of Website;
10.2. All Cookies used on the Website may be temporary or permanent:
10.2.1. temporary Cookies are valid and are not removed until you use your browser and are removed after you close the browser. These Cookies will save a so-call session ID by using which your browser can submit different queries during the session;
10.2.2. permanent cookies are not removed after closing the browser and they store information which facilitates your subsequent access to your Account (password, user name). Such Cookies speed up and improve the use of Website.
10.3. By using the Website you confirm your agreement with and allow the Seller to record Cookies to your terminal device (computer, telephone, etc.).
10.4.1. in your browser, you can review Cookies that have already been installed to the computer and delete them one by one or all at once. The actions to be performed are different (instructions regarding Cookies in respect of the most popular browsers are available by pressing the given name of the browser Opera, Firefox, Chrome, Safari, Internet Explorer), therefore, specific actions to be performed should be identified in view of your used browser;
10.4.2. furthermore, you can set your browser to block the Cookies or receive notification on the installation of any Cookie. Actions to be performed are different in each browser, therefore, specific actions to be performed should be set in view of the used browser.
10.5. Blocking or restriction of cookies may affect certain functions of the Website.
10.6. The table below shows which Cookies are used in the Seller’s online shop available on the Website:
Technical cookies are necessary to properly display the contents of the web page and mobile application. Using technical cookies, the functionality of the web page and mobile application is provided, so it is not possible to refuse them. Technical Cookies Technical cookies are necessary to properly display the contents of the web page and mobile application. Using technical cookies, the functionality of the web page and mobile application is provided, so it is not possible to refuse them.
Functional cookies are designed to improve the functionality of the web page and mobile application, to make the web page and mobile application convenient and effective for your use, therefore it is not possible to refuse them.
With the help of analytic cookies, we strive to better know the visitors of our web page and mobile application in order to adapt the operation of our web page and mobile application to your needs and wishes as efficiently as possible, therefore it is not possible to refuse them.
Marketing (Commercial) Cookies
We use marketing (commercial) cookies in order to individualize the experience of your search in the browser and the content displayed to you, as well as provide offers relevant to you. Targeted cookies analyze your search history and this data is used to make commercial offers to you.
11. THIRD PARTIES
11.2. The Website may contain links to other websites. The Seller does not control the content of such websites and shall not be liable for the content thereof. These websites may have their own privacy policies that we recommend you to familiarise with.
11.3. The Seller does not control the privacy policies and/or other rules of third parties applied in your respect, therefore, you are responsible at your own discretion and risk and undertake to observe them in cases when they are applied to you. The Seller shall not be liable for privacy policies of other websites or any other content when the link to other websites is provided on the Website or such websites contain a link to Website. By pressing the link, logo or other element of the Website, or by using the services available on the Website, including the communication online, please note that by pressing any of the aforementioned elements, you can go beyond the Website.
12. SETTLEMENT OF DISPUTES AND FINAL PROVISIONS
Contact details of the Seller:
Pernavas 43A-9, Rīga, LV-1009
Phone: +371 29416069; +371 67704152